The player from Argentina did not go the verification. The casino claims that the personal details he entered while in the casino profile does not match the data within the files. The grievance was turned down as the player failed to respond to our messages and queries.
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The player manufactured a complaint seven months once the concern transpired. He reported he experienced requested a withdrawal, it absolutely was approved and he been given vouchers to his e-mail. He planned to utilize the vouchers but bought an 'invalid vouchers' mistake.
The participant's stability disappeared for unidentified explanation. The complaint was closed given that the participant don't plan to play during the casino anymore and wish to shut the criticism.
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The participant from Morocco is encountering complications withdrawing his winnings as a consequence of ongoing verification. Soon after some time your situation was settled as well as the participant has been given his payment. The grievance is currently solved.
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The participant from Mexico has deposited revenue into casino account even so the cash seem to be misplaced. We’ve turned down this criticism as per the participant’s specific request.
Regretably, we can not impact the velocity from the crediting system as the ask for is at present remaining processed from the payment method/lender, and we can not affect their regulations and velocity.
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